Shipping policy

Uncaring Inc. — Shipping Policy
Last Updated: January 2026
All orders ship from Québec, Canada via Canada Post (default carrier).

1. Delivery Estimates
  • Canada: 1–2 weeks
  • International: 2–4 weeks
Delivery times are estimates and may vary due to customs, carrier volume, holidays, or other external factors. No refunds are issued for shipping delays.

2. Tracking
Tracking is available depending on the shipping option selected at checkout.

3. Customs & Import Fees
International customers are responsible for all customs charges, VAT, duties, or import taxes.

4. Wrong Addresses
Uncaring is not responsible if a package is lost due to an incorrect address provided by the customer.